VTC Communications Specialist
The applicant will be responsible for managing, configuring and troubleshooting various video-teleconferencing (VTC) capabilities on different security domains at the Air Force Squadron level. Applicants will identify and deliver required audio-visual service levels according to customer policies and user requirements; set-up, configure, test, maintain, monitor, and troubleshoot teleconferencing & video conferencing equipment, multimedia devices, televisions, monitors, projectors, recording equipment, speaker sets, and other presentation equipment; and receive and respond to incoming calls, walkups, and/or e-mails regarding AV and VC software/hardware problems. Applicants will perform onsite analysis, diagnosis, and resolution of complex AV and VC hardware problems for customer, and recommend and implement corrective solutions, including onsite repair as needed; document instances of AV equipment failure, repair, installation, and removal and tag or label AV equipment owned by the organization and periodically audit inventories to mitigate risk of damage or theft and comply with security policies and procedures. Previous experience with DISN Video Services Global (DVS-G) / Video Information Exchange Services (VIXS); Simple Mail Transfer Protocol (SMTP) and Hypertext Transfer Protocol (HTTP) proxies; and Cisco / Tandberg VTC equipment and service providers is required.
Bachelor's degree and 3+ years of overall related video teleconferencing experience. Additional training, relevant certification, and/or years of experience may be substituted in lieu of a degree. Currently possess Cisco Video Network Specialist or Telepresence Solutions Specialist certification and DoD IAT Level II certification. TS/SCI clearance will be required to perform assigned duties.
Leidos is a global science and technology solutions leader working to solve the world’s toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company’s 33,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported pro forma annual revenues of approximately $10 billion for the fiscal year ended January 1, 2016 after giving effect to the recently completed combination of Leidos with Lockheed Martin's Information Systems & Global Solutions business (IS&GS). For more information, visit www.Leidos.com. The company’s diverse employees support vital missions for government and commercial customers. Qualified women, minorities, individuals with disabilities and protected veterans are encouraged to apply. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an Equal Opportunity Employer.