Distributed Computing Technician Lead Analyst / Help Desk Level 3
A current TS/SCI security clearance is required. Those applying without an active Top Secret/SCI clearance will not be considered. The selected candidate will establish and implement scanning and remediation procedures to ensure all end-user workstations are updated and compliant. Establish and use schedules and processes to maintain a high scan-patch-scan battle rhythm. Install, relocate, upgrade, change, and modify user equipment to ensure maximum availability and utilization of IT assets (e.g., phone systems, computer workstations, printers, and other associated peripherals). Install accredited software applications as directed and provide support either remotely or onsite, depending on requirements. Provide specific support to VIPs to accommodate their demanding schedules, workload, and status. Manage, support, and troubleshoot both fixed and portable VTC suites and all system elements (e.g., video cameras, projection screens, speakers, control consoles, control software), including initial installation, connection, and configuration, as well as ongoing day-to-day setup, scheduling, and operational assistance for conducting VTCs. Establish processes and scheduling tools to ensure VTC sessions are established at least 30 minutes prior to their scheduled times. Provide day-to-day support for distributed computing equipment, including TACLAN, software, and peripheral devices as required.
REQUIRED EDUCATION AND EXPERIENCE: High school education or equivalent and 4+ years technical training and Help Desk related experience. Must have Computing Environment (CE) Training consistent with the network environment (NIPR/SIPR/JWICS):
a. Current CompTIA Security+ certification
b. 697-1 - Installing and Configuring Windows 10
c. 697-2 - Deploying and Managing using Enterprise Services Windows 10
Must also have excellent verbal and written communication skills, plus excellent IT problem solving and research skills.
DESIRED CERTIFICATIONS: At least one of the following additional certifications:
• CompTIA A+
• GIAC Security Essentials Certification (GSEC)
• Systems Security Essentials Certification (SSCP)
• Cisco CCNA
Leidos is a global science and technology solutions leader working to solve the world’s toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company’s 33,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported pro forma annual revenues of approximately $10 billion for the fiscal year ended January 1, 2016 after giving effect to the recently completed combination of Leidos with Lockheed Martin's Information Systems & Global Solutions business (IS&GS). For more information, visit www.Leidos.com. The company’s diverse employees support vital missions for government and commercial customers. Qualified women, minorities, individuals with disabilities and protected veterans are encouraged to apply. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an Equal Opportunity Employer.