Operations Manager

Job Number:
Job Category:
Information Technology - Other
Day Job
Potential for Teleworking:
Clearance Level Must Currently Possess:
Clearance Level Must Be Able to Obtain:
Public Trust

The Systems Made Simple, a Leidos Innovations Corporation Veteran Business Administration (VBA) Business Unit currently has a direct opening for a Production Manager in support of a large Department of Veterans Affairs (VA) Task Order.

This position requires the ability to obtain a Public Trust Clearance which requires US Citizenship or US Person (Green Card).

The services to be provided by TeamSMS are related to a document digitization and scanning program. The primary purpose of this contract is to scan, index, and store these artifacts. The scope of these services will be performed in St Louis, MO.

JOB DESCRIPTION/SCOPE: The candidate will oversee a subcontractor team that is performing document preparation, document scanning, indexing the scanned information, uploading the information to a repository, reassembling the claims folders, and transferring the boxes to storage. Effective tracking and processing of claims folder is crucial.

The ideal candidate will represent the team in a professional manner, and maintain a positive working relationship with internal and external customers. The candidate must be experienced in managing operations, scanning, and/or processes and will be committed to promoting innovative solutions, while ensuring and maintaining quality throughout the process and exceed customer expectations. Will work directly with the customer and subcontractors and must be able to communicate clearly and effectively through oral and written communication. The candidate is expected to manage existing relationships with the subcontractor, SMS/Leidos Project Manager and the customer to strengthen lines of communication.  This position does not require direct supervision of hourly employees or direct reports.  The subcontractor is responsible for operations but the Production Manager shall assist in the implementation and oversight of the subcontractors execution against the Performance Work Statement.


REQUIRED EDUCATION/SKILLS: Bachelor's degree and 4-8 years of prior relevant experience or Master's degree with 2-6 years of prior relevant experience.

Demonstrated ability to support/perform the following activities:

  • Oversee operations of the contract to achieve on-time delivery of services according to the Service Level Agreement (SLA).

  • Contribute to and coordinate project deliverables in order to ensure contract requirements are completed and delivered, as required.

  • Participate in the development of the overall project plan, budget, structure, schedule, and staffing requirements to ensure they are fulfilled and maintained throughout the life of the project.
  • Oversees subcontractor and ensures all team members, partners, and vendors comply with acceptable levels of transparency, timeliness, and commitment to quality.
  • Manages and resolves risks and issues throughout the project lifecycle.

  • Develops positive relationships with the customer, subcontractors, and other project stakeholders.

  • Oversees all operational aspects of the subcontractor, from initial setup, through execution and closeout to ensure compliance with the Performance Work Statement.

  • Complies with corporate, customer, and industry standards and best practices.

    Must possess excellent organizational and analytical skills, and the ability to show initiative, good judgement, and resourcefulness.

  • Willingness to accept and perform related duties and responsibilities as required, and the ability to work in a collaborative environment in order to meet deadlines.

DESIRED SKILLS: Experience with the Microsoft Office Tool Suite, to include Word, Excel, PowerPoint, and Project. Certified Project Management Professional (PMP). Knowledge of NARA compliance requirements. Experience with CMMI and/or Six Sigma. Must have strong verbal and written communication skills and possess the ability to interact with management, Government staff, and the team. The ideal candidate will be self-motivated and have the ability to work independently and complete tasks without direct supervision.  Experience working on government contracts is a plus.

Leidos Overview:
Leidos is a global science and technology solutions leader working to solve the world’s toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company’s 33,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported pro forma annual revenues of approximately $10 billion for the fiscal year ended January 1, 2016 after giving effect to the recently completed combination of Leidos with Lockheed Martin's Information Systems & Global Solutions business (IS&GS). For more information, visit www.Leidos.com. The company’s diverse employees support vital missions for government and commercial customers. Qualified women, minorities, individuals with disabilities and protected veterans are encouraged to apply. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an Equal Opportunity Employer.
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