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Sr. Database Administrator/NOC Analyst (1st shift) - Greenbelt, MD

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Job Number:
646716
Job Category:
Information Technology - Networks
Location:
GREENBELT, MD US
Schedule:
Full-time
Travel:
Yes, 10% of the time
Shift:
Day Job
Potential for Teleworking:
No
Clearance Level Must Currently Possess:
None
Clearance Level Must Be Able to Obtain:
Public Trust
Description:
The Sr Database Administrator/ Network Operation Center Analyst supports the Decennial Systems of Systems hybrid cloud infrastructure and its applications. The Network Operation Center/Operations team is responsible for monitoring all infrastructure and systems, remediating incidents, coordinating escalations, running support bridges, providing customer service and performing all operations & maintenance activities of hybrid cloud resources.
 
  • Must be US Citizen and able to obtain clearance
  • This position supports the 1st shift
     
     
 
Specific roles & responsibilities for the position include but not limited to the following:
  • Support the duties of the NOC; work with the team leads to execute and enhance NOC SOP’s
  • Manage, coordinate, track, report, process and work tickets daily and across shifts
  • Manage, coordinate, implement and remediate security compliance & vulnerabilities
  • Provide database diagnoses to remediate issues while engaging other teams as needed
  • Provide database resource system monitoring & remediation support
  • Provide database system access management support
  • Perform database capacity planning including allocating and planning future storage requirements
  • Support and coordinate the implementation of database products (Oracle, MySQL/PostGres, MSSQL, MangoDB) on a variety of platforms (VMware 6.x, Oracle Exadata, Amazon EC2, Amazon RDS)
  • Provide Tier 3 troubleshooting and escalation support for database systems
  • In partnership with engineering, develop strategies and implement solutions for managing database back-ups, restoration and replication
  • Serve as Tier 3 service desk escalation support to customers and application owners
  • Develop/review SOP’s and other documentation for use within the operations team
  • Perform tasks based on SOP’s to perform system and application changes as required
  • Increase day-to-day operational efficiency and accuracy via the use of automated tools and scripts
  • Develop new operational dashboards using available tools (OEM, Splunk, SolarWinds, etc.)
  • Support the writing and delivery of daily infrastructure analysis reports
  • Coach, mentor and train staff

Qualifications:
  1. Mandatory hands-on position requirements:
  • Requires a BS Degree and 12-15 years of prior relevant experience OR Masters with 10-13 years of prior relevant experience.
  • Mastery knowledge and hands-on usage of Oracle 12c and Amazon GovCloud RDS
  • SME level experience with Oracle 12c Multi-tenant RAC and Data guard running on a variety of operating systems (RHEL and Windows)
  • Expert hands-on level of installation/configuration, patching, troubleshooting, performance tracking/tuning, backup/recovery, remote monitoring
  • Extensive knowledge of other databases like MySQL, No SQL databases and In-memory databases
  • Performance Tuning and Optimization, AWR, SSIS, SSRS, backups, restores/recovery models
  • Experience running OEM, Grid manager, TOAD and other Oracle tools
  • Experience developing SQL*loader Data loading/unloading scripts, stored procedures that process and modify existing data
  • Creating database jobs to execute ad-hoc PL/SQL as well as procedures used to validate data, modify data, or gather table and index statistics at regular intervals.
  • Experience managing databases in a medium/large (200+ databases) enterprise environment
  • Experience deploying, troubleshooting, administering and using Red Hat Enterprise Linux 7.x
  • Proficient at scripting using at least two languages: bash, sh, powershell, python, ruby, etc.
  • Knowledge of security policies and general vulnerabilities management
  • ITSM products (i.e. Remedy or ServiceNow) CRQ/WO/INC/KMS management
 
Hands-on exposure:
  • Experience with Oracle Identity Management Suite
  • Hands-on experience with Microsoft SQL Server 2016
  • Experience deploying, troubleshooting, administering and using Microsoft Windows 2012 R2
  • Experience managing, troubleshooting and administering VMware 5.5+ (vCenter/vSphere/vRealize)
  • Proficient with Kerberos/Pam for RHEL integration into Microsoft Active Directory
  • Experience using NOC tools such as SolarWinds, AppDynamics, VMware VROps and/or Splunk
  • Knowledge of configuration and auto deployment tools (Ansible, Puppet, Chef, etc.)
  • Familiarity with source and artifact control, configuration and knowledge management
  • Experienced in supporting project teams in all phases of SDLC
  • Experience in large scale migrations of enterprise applications
  • Proficient in supporting recoverability and continuity of business operations
  • Ability to develop advanced Excel spreadsheets using pivots and VBA macros
     
Soft Skills and abilities:
  • Organizational Skills: Can plan and prioritize work, both their own and that of project team. Follows tasks to their logical conclusion and makes sure that everything has been done to the right standard. Good attention to detail.
  • Team Work: Comfortable working both individually and as part of a team. Prepared to challenge ideas within a group in a constructive way. Ability to influence others and move a proposal effort toward a common vision or goal.
  • Communications: Ability to communicate clearly and efficiently to team members and clients, verbally and in writing. Able to present ideas in a variety of ways depending upon audience and context. Excellent active listening skills.  Strong interpersonal skills with the ability to interact effectively with all levels of personnel, elected officials, executive leadership, senior management, users, vendors and subcontractor personnel.
  • Problem Solving: Natural inclination for planning strategy and tactics. Ability to analyze problems and determine root cause, generating alternatives, evaluating and selecting alternatives and implementing solutions.
  • Results oriented: Able to drive things forward regardless of personal interest in the task.
 
  1. Education and experience:
  • 10+ years of continuous and progressive hands-on experience with a Masters in Computer Science or related field.
  • ITIL v3.0 or Foundation Certifications highly recommended.
  • Oracle, Microsoft SQL and/or other database certifications highly desired.
  • Ability to quickly self-learn new products.
  • Comfortable in a fast pace work environment.
  • Splunk training and certifications offered and must completed within 90 days of team onboarding.
     
    Shift work and travel:
  • Shift hours are: 1st: 7 AM – 4 PM; 2nd: 3 PM – 12 AM; 3rd: 11 PM – 8 AM
  • Shift: 4 week rotation (5 ON/2 OFF), M-F, T-S, W-S, T-M, W-T, etc..
  • Must have flexibility in shift hours.
  • Must be available for on-call support as required.
  • Ability to commute as required to 2 work locations: Greenbelt, MD and Bowie, MD.
  • No telework available.

Leidos Overview:
Leidos is a global science and technology solutions leader working to solve the world’s toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company’s 33,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported pro forma annual revenues of approximately $10 billion for the fiscal year ended January 1, 2016 after giving effect to the recently completed combination of Leidos with Lockheed Martin's Information Systems & Global Solutions business (IS&GS). For more information, visit www.Leidos.com. The company’s diverse employees support vital missions for government and commercial customers. Qualified women, minorities, individuals with disabilities and protected veterans are encouraged to apply. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an Equal Opportunity Employer.
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