Help us support the Enterprise Service Desk program for the Department of Veteran Affairs! 

Want to part of a growing dynamic company? Want to work on rewarding programs supporting our nations Veterans?

Systems Made Simple (a Leidos Company) is proud to be ​leading the Enterprise Service Desk (ESD) program, which will support services to a Managed Service Provider (MSP) ​for the Department of Veteran Affairs.  Our work will ​help the VA improve the efficiency and effectiveness of interactions of the Enterprise Service Desk by transitioning Tier-0 (Self-Service Services) and Tier-1 (Enterprise Service Desk Services) to a Managed Service Provider (MSP).

To achieve our objectives we need highly skilled technical team members to achieve the success our Veterans deserve. Systems Made Simple (a Leidos Company) delivers Healthcare IT system services to the Department of Veterans Affairs. Our contracts provide advanced healthcare systems to veterans enabling better access to care and improved outcomes. We have a strong partnership with the VA and support critical programs that improve veteran access to benefits, eliminate disability backlog, improve access to health records and provide infrastructure support to the VA data centers.

Opportunities are available in Austin, TX; Augusta, GA; Salt Lake City, UT and Florence, SC. We are seeking multiple candidates with varied skillsets to provide Information Technology (IT) services to end users for a large Government opportunity supporting the Department of Veterans Affairs (VA).

We will provide technical support capabilities, including:
• Tier 1 & 2 Help Desk
• Customer Service Relationship Management
• ​Data Analytics
• ​Technical IT Training (ITIL)
• Service Desk ITSM

• IT Service Desk Process Development
• ​Process Documentation 
• Networking and Security 
• Software Engineering and Support Services
• Telephony and Data Network

           

 
Leidos was named to the 2017 LinkedIn Top Companies list, which represents the 50 most sought-after businesses by professionals. Leidos was cited for the meaningful work that is challenging, impactful, and aligned with our customers’ missions. Employees enjoy career enrichment opportunities and experience rewarding relationships with supervisors, colleagues and customers.  You, too, will appreciate our flexible work environment, and our Employee Resource Groups, like the newly launched Collaborative Outreach with Remote and Embedded Employees (CORE), which strives to create an environment where every employee, regardless of location, feels fully engaged as a valued employee of Leidos.  Leidos is proud to be part of the 2017 LinkedIn Top Companies list.

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Leidos Overview

Leidos is a global science and technology solutions leader working to solve the world’s toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company’s 33,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported pro-forma annual revenues of approximately $10 billion for the fiscal year ended January 1, 2016 after giving effect to the recently completed combination of Leidos with Lockheed Martin's Information Systems & Global Solutions business (IS&GS). For more information, visit www.Leidos.com. The company’s diverse employees support vital missions for government and commercial customers. Qualified women, minorities, individuals with disabilities and protected veterans are encouraged to apply. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an Equal Opportunity Employer.

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