Business Systems Analyst

Job Number:
Job Category:
Information Technology - Systems
Day Job
Potential for Teleworking:
Clearance Level Must Currently Possess:
Clearance Level Must Be Able to Obtain:
Top Secret/SCI with Polygraph

Job Summary

 Provide software configuration and customization including, but not limited to: screen tailoring, workflow administration, report setup, data imports,
integration, custom scripting and third party software integrations
 Obtain and analyze business requirements and document technical solutions
 Develop, design and rollout new application modules, workflows and catalog requests
 Research new functionality and recommend solutions that deliver customer value
 Uses considerable judgment to determine solution and seeks guidance on complex problems.
 Determines methods and procedures on new assignments and collaborates with other team members.

Primary Responsibilities

Candidates will demonstrate skills in areas for the administration, development, documentation and technical support of the ServiceNow platform. This position will vary in the scope of project responsibilities; and will focus on designing, integrating and delivering technical solutions that are developed on the ServiceNow platform.


Basic Qualifications 

Experience as an end user or technical analyst supporting the implementation, administration, configuration, and/or development of the ServiceNow tool 
Experience with working or developing in any one of the following programming languages: JavaScript, PHP, C, Java, Perl, HTML or HTML 5 
Excellent communication skills 
US Citizenship required

Bachelor's degree in Computer Science or equivalent and a minimum of four years of related experience. Work experience can be used in lieu of degree.

Preferred Qualifications 

Understanding ITIL principles and techniques 
Experienced in the System Development Life Cycle (SDLC) processes including customer requirement analysis and system design 
Administration of a ServiceNow instance including the delegation of groups, modification of CMS, workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items and updates of all other existing solutions requiring revisions

Leidos Overview:
Leidos is a global science and technology solutions leader working to solve the world’s toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company’s 33,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported pro forma annual revenues of approximately $10 billion for the fiscal year ended January 1, 2016 after giving effect to the recently completed combination of Leidos with Lockheed Martin's Information Systems & Global Solutions business (IS&GS). For more information, visit www.Leidos.com. The company’s diverse employees support vital missions for government and commercial customers. Qualified women, minorities, individuals with disabilities and protected veterans are encouraged to apply. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an Equal Opportunity Employer.
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