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Continual Service Improvement SME

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Job Number:
651559
Job Category:
Process Improvement / Quality Assurance
Location:
SPRINGFIELD, VA US
Schedule:
Full-time
Travel:
None
Shift:
Day Job
Potential for Teleworking:
No
Clearance Level Must Currently Possess:
Top Secret/SCI with Polygraph
Clearance Level Must Be Able to Obtain:
None
Description:
The Defense & Intelligence Group of Leidos is seeking a Continual Service Improvement SME to support the Information Technology Enterprise Management Contract within the National Geospatial Intelligence Agency.


This position will be responsible for:
• Lean Six Sigma analysis and improvement activities
• IT Service Management (ITSM) Best Practices such as ITIL and ISO 20000.  
• Leading process description and procedure development and improvement using workshops to guide process flow and RACI chart development and identification of the ‘AS IS’ and ‘TO BE’ process.  
• Auditing of processes and procedures against ITSM and organizational processes and procedures

Must be comfortable facilitating discussions among a wide range of career levels, from entry to senior levels.

UFS


Qualifications:
Basic Qualifications:

Bachelor's Degree and 12 years of prior relevant experience
Additional years of experience in lieu of degree is acceptable
Active TS/SCI with Poly clearance is required

Desired Qualifications:

ITIL Foundation Certification or ISO 20000 audit experience preferred.



Leidos Overview:
Leidos is a global science and technology solutions leader working to solve the world’s toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company’s 33,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported pro forma annual revenues of approximately $10 billion for the fiscal year ended January 1, 2016 after giving effect to the recently completed combination of Leidos with Lockheed Martin's Information Systems & Global Solutions business (IS&GS). For more information, visit www.Leidos.com. The company’s diverse employees support vital missions for government and commercial customers. Qualified women, minorities, individuals with disabilities and protected veterans are encouraged to apply. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an Equal Opportunity Employer.
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