Systems Specialist Lead

Job Number:
Job Category:
Information Technology - Healthcare
Yes, 10% of the time
Day Job
Potential for Teleworking:
Clearance Level Must Currently Possess:
Clearance Level Must Be Able to Obtain:
ADP2 / IT2

Leidos’s Military & Veterans Health Solutions Group currently has an opening for a Systems Specialist Lead at Walter Reed National Military Medical Center, Bethesda, MD.


Supports AHLTA/CHCS systems.  Performs systems analysis of these systems. Supports the installation of computer operating systems, application software, and computer hardware.  Provides hot-line support to customers and possesses troubleshooting skills and knowledge of the MHS clinical systems and Windows environment and OS.  Analyzes and supports technical documentation detailing installation procedures. Supports the overall integration of all system peripherals so that they can operate correctly within a predefined environment.  Manages the overall installation and maintenance of hardware and software on a daily basis. Monitors overall system performance. Oversees daily operations of system at the customer site to ensure system availability. Troubleshoots hardware and application software.  Loads new software releases and software maintenance updates at the customer site.  Logs trouble calls with the Support Center with required follow-up until problem resolution. Maintains a site log of trouble tickets and accumulates data for effective problem resolution statistics. Performs system security checks on a routine basis. Interfaces with customer and is responsible for technical communication with management/other sites.




AHLTA System Administration

Technical Training:  Security + Certification

MTF Specific Training

HIPPA / Privacy Act Training

Oracle DB Administration



Types of Tasks to Perform (non inclusive):


  1. Site Administration Tasks to include AHLTA/CHCS, DII System administration, scheduled backups
  2. Information Assurance Vulnerability Alert (IAVA) support
  3. Support System Upgrades (Hardware / Software / Firmware)
  4. Manage Site Level System Availability
  5. Assist System Engineering with monitoring  System Performance  and  Management of identified  bottlenecks
  6. Assist Software Engineering / TIER III with resolution of data integrity issues.
  7. Install DHIMS- approved software (change packages, special software, quick fixes, IAVApatches)
  8. Maintain MHS approved interfaces between DMHMS IT Systems in coordination with primary vendor
  9. Provide onsite support for testing, evaluation and implementation of new DHIMS- approved IT systems and system enhancements
  10. Reporting and Documentation (Data calls, Downtime, MICCB, FSW updates)
  11. Plan, coordinate, and participate in major system events
  12. Perform technical escalation
  13. Support special projects
  14. Other Duties as assigned



EDUCATION & EXPERIENCE: BS degree or equivalent experience and less than 2 years prior relevant experience.

US Citizenship required.  Must be able to obtain and maintain an ADPII government security clearance

REQUIRED: Meet the DOD 8570 certification requirement by obtaining and verifying your Security + certification prior to your start date.



Leidos Overview:
Leidos is a global science and technology solutions leader working to solve the world’s toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company’s 33,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported pro forma annual revenues of approximately $10 billion for the fiscal year ended January 1, 2016 after giving effect to the recently completed combination of Leidos with Lockheed Martin's Information Systems & Global Solutions business (IS&GS). For more information, visit www.Leidos.com. The company’s diverse employees support vital missions for government and commercial customers. Qualified women, minorities, individuals with disabilities and protected veterans are encouraged to apply. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an Equal Opportunity Employer.
Other Locations:  
Link for schema