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Windows System Administrator (SCCM)

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Job Number:
652075
Job Category:
Information Technology - Systems
Location:
QUANTICO, VA US
Schedule:
Full-time
Travel:
None
Shift:
Day Job
Potential for Teleworking:
No
Clearance Level Must Currently Possess:
Top Secret/SCI
Clearance Level Must Be Able to Obtain:
None
Description:
Leidos is actively interviewing for a Windows System Administrator (SCCM) to join our team in Quantico, VA.

JOB SUMMARY:  
The Systems Administrator will perform a range of installation, maintenance and sustainment duties supporting approximately 200 workstations.  Responsible for Client OS and application patch deployment as well as patching standards and process to maintain health across the environment. 

The successful candidate will provide operations and sustainment support including hardware and peripheral connections, troubleshoot hardware and software issues, perform preventive maintenance, apply operating system and application patches, and address findings from workstation security scans. 

The selected candidate will interface with teammates, the customer technical task manager, the Security, Application, Infrastructure and ITSM teams to coordinate Windows patching deployments. 

They will create and maintain operational procedures as needed to ensure patching success rates and will be the main point of communication for security patching. 

Additionally, the candidate will interface with customers and management to plan and prioritize support activities, to conduct reviews, and provide reporting on patching status and any trends seen to help improve the health of the environment.

PRIMARY RESPONSIBILITIES: 
Support the installation, maintenance, and sustainment of approximately 200 workstations. 
Using System Center Configuration Manager (SCCM), build packages and deploy and test mission applications including upgrades and patches
Execute planned and unscheduled maintenance activities and upgrades.
Coordinate with internal and external offices to resolve customer desktop or connection issues.
Support hardware recap activities.
Isolate and resolve equipment malfunctions.
Coordinate, track and close helpdesk incident reports.
Provide weekly activity reports detailing work accomplished, issues/resolutions, planned activities, etc.
Perform system start-up, shutdown, monitoring, tuning and backups.
Perform system configuration and upgrades.
Perform user account maintenance, operating system and software upgrades.
Coordinate certification and accreditation activities with Information Assurance personnel.
Perform workstation security scans and resolve findings.
Manage software licenses including allocation and removal (if necessary).
Adhere to MCIA, DoD, DoN and other appropriate standards, regulations, and directives.


Qualifications:
BASIC QUALIFICATIONS:  
BS Bachelor's degree in Computer Science, Mathematics, or other Engineering or Technical discipline and 4 – 8 years of prior relevant experience or Masters with 2 – 6 years of prior relevant experience. Four additional years of applicable experience may be substituted for the degree.
Installing and upgrade operating system software and applications, including patches.
Provide support for workstations and printers, including the configuration of the hardware devices, and testing new software. 
Develop and monitor backup procedures.
Maintaining IAVA compliance, including running virus scans.
Identify and execute process improvements and other enhancements that improve operational efficiency.
Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies.
Create and maintain documentation to help train employees resolve day to day issues and knowledge transfer.
Ability to communicate both verbally and in writing to end users and management. 
Self-motivated with the ability to manage multiple priorities along with a strong work ethic. 
Experience with Windows Server and Windows Desktop administration. 
Proficient in Windows 7, 8 & 10 troubleshooting and support
Experience with SCCM desktop management suite.
Experience supporting geographic information system (GIS) software.
Experience using Remedy or other helpdesk ticketing software.
DoD 8570 IAT Level II certification (i.e., Security+CE) 
DoD 8140 Windows computing environment certification (i.e., MCSA Windows 10).
U.S. Citizenship required.

ADDITIONAL QUALIFICATIONS:  
Experience with Microsoft WSUS
Support Authorization To Operate (ATO) package development, support, adjustment, justification and implementations support.
Collect quantitative and qualitative data leveraging imagery download statistics from analyst's workstations and any available GFI.


Leidos Overview:
Leidos is a global science and technology solutions leader working to solve the world’s toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company’s 33,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported pro forma annual revenues of approximately $10 billion for the fiscal year ended January 1, 2016 after giving effect to the recently completed combination of Leidos with Lockheed Martin's Information Systems & Global Solutions business (IS&GS). For more information, visit www.Leidos.com. The company’s diverse employees support vital missions for government and commercial customers. Qualified women, minorities, individuals with disabilities and protected veterans are encouraged to apply. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an Equal Opportunity Employer.
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